Contact Us

Frequently asked questions

Quickly get an answer to your question by searching our Frequently asked questions.

Need to send us an email? Log into your online account to send a secure email or use our online form.

Personal Cards – 24 hour customer service and lost and stolen cards

0844 811 9111

+44 1604 230230 if calling from abroad

Please check carefully on the following page to ensure you select the appropriate option for your enquiry

Please check carefully on the following page to ensure you select the appropriate option for your enquiry

Emergency card replacement and cash advance

0844 811 9141

+44 1604 230230 if calling from abroad

Financial Difficulties Helpline

0844 241 2929

Monday – Friday 9am – 6pm
Saturday 9am - 3pm

Barclaycard applications and new customers

0800 731 0200

Monday - Sunday 8am - 8pm, closed Bank Holidays

Internet customer services

0844 556 0105

+44 1642 332308 if calling from abroad
8am – 10pm 7 days a week

Barclaycard Secure/3D Secure queries

0844 811 9152

Deaf Helpline (Typetalk)

18001 0844 811 9191

Barclaycard Card Protection

0870 128 0305 policies since Jan 2004
0800 60 30 60 policies before Jan 2004

Barclaycard Benefits Helpline

0844 811 9141

Free extended warranty (withdrawn card benefit)

0845 300 1038

Personal Loans from Barclaycard

0800 289 289

Barclaycard Travel Insurance

0845 300 2678